At Umm Coffee, we are committed to providing you with the highest quality coffee products. Due to the perishable nature of our coffee and to ensure the best experience for all our customers, we do not accept returns on any of our products. Please review the following details regarding our policy:

Non-Returnable Items:

- All coffee products, including but not limited to whole beans, ground coffee, coffee pods, and any limited edition or special blend coffees.

- Coffee accessories and merchandise.

Damaged or Incorrect Items:

- If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will require photographic evidence of the damage or the incorrect item received.

- Upon review, we will arrange for a replacement to be sent at no additional cost.

Order Cancellation:

- Orders can be canceled within 1 hour of placement. After this period, we cannot guarantee the cancellation as the order may have already been processed and shipped.

- To cancel an order within the allowed timeframe, please contact our customer service team immediately.

Customer Satisfaction:

- Your satisfaction is our priority. If you are unhappy with your purchase for any reason, please reach out to our customer service team. While we do not accept returns, we will do our best to address your concerns and find a suitable solution.

Contact Information

- For any inquiries or issues, please contact our customer service team at info@umm.coffee. We are available Monday to Friday from 9am to 5pm to assist you.

Thank you for understanding our return policy. We appreciate your business and look forward to providing you with the best coffee experience possible.

Sincerely,

The Umm Coffee Team

---

*Note: This return policy is subject to change at the discretion of Umm Coffee. Please refer to our website for the most current version.*